Answer every question in your Discord server, with sources
Alltimer joins your server as a bot, answers in support channels, threads and DMs from your docs and past answers, and pings the right role when a human is needed.
14-day free trial · No credit card
kai#build · #help
Discord
webhook keeps returning 401 after I rotated my API key
Rotating the key also rotates the webhook signing secret. Copy the new secret from Settings → Webhooks and update it in your handler. Docs: Verifying signatures.
that was it, thanks
Glad it’s working. I marked this thread solved so others can find it.
Thread solved · no ticket needed
71%
of support threads resolved by the agent
9s
median time to first answer in a thread
6 hrs
of mod time saved per day
Agents on Discord
How your AI team works Discord.
Support agent
Clear the #help backlog
Answers setup, billing and bug questions from your docs, links the source, and turns real bugs into tickets with logs and steps attached.
Inbound agent
Spot buyers in your community
When someone asks about team plans, limits or enterprise features, the agent answers, qualifies them in DM and books a call with sales.
Capabilities
Everything you need on Discord.
Forum and thread support
Answers new posts in forum channels and threads, tags them, and marks them solved when the user confirms.
Slash commands
Members can use /ask, /ticket or /status anywhere, and the agent replies privately when the question involves their account.
Role-aware handoff
When the agent is not confident, it pings the right role, like @billing or @devrel, with a summary of the thread so far.
Learns from solved threads
Answers your team gives in Discord can be approved into the knowledge base, so the next person gets the same answer instantly.
Private tickets in DMs
Account and payment questions move to a DM or private thread, where the agent can look up orders or subscriptions safely.
Channel rules
Choose where the agent speaks, where it only listens, and which channels are off limits, per server.
The platform
The only AI customer agent platform your business needs.
Find leads, run outreach, answer every conversation and resolve support, with your CRM, inbox and agents in one app. On the web today, with iPhone and Android apps in private beta.
One inbox for everything
Every DM, call, email and LinkedIn reply in one place, with the agent’s work and your team’s side by side.
You stay in control
Approve drafts, set guardrails and take over any thread mid-conversation with full context.
CRM built in
People, companies, deals and meetings update themselves as agents work. Or sync to HubSpot and Salesforce.
Ready for agencies
Run every client in its own workspace under your brand, with reports and rebilling included.
Setup
Live on Discord in minutes.
- 1
Add the bot to your server
Click Add to Discord, pick your server and approve the permissions. Server admins can install it in under a minute.
- 2
Pick channels and roles
Choose the support channels it answers in and which roles it pings for billing, bugs or sales questions.
- 3
Connect your docs
Add your docs site, changelog and help center. Answers cite the exact page so members can read more.
Integrations
Plugs into the tools you already run on.
Agents read from and write to your store, calendar, CRM and helpdesk, so the work is done, not just discussed.
- HubSpot
- Salesforce
- Calendly
- Cal.com
- Google Calendar
- Slack
- Zapier
- Gmail
Shopify
Stripe
Zendesk- 100+via API & webhooks
Mobile apps · private beta
Run your business from your pocket.
Alltimer for iPhone and Android puts your whole AI team on your phone. See what every agent is doing, approve what matters and take over any conversation, wherever you are. Join the private beta for early access.
Every conversation, live
Watch your agents work across every channel and jump in with one tap.
Approve from anywhere
Discounts, refunds and first emails wait for your thumbs-up, not your laptop.
Know the moment it lands
Push alerts for booked meetings, closed sales and handoffs that need you.
Daniel Kim
Front Desk is replying…
Can we start the pilot on Monday?
Absolutely. I've set it up for Monday and sent the invite to your team.
Draft · 12% discount
Offer 12% off annual? Over your 10% limit.
FAQ
Discord AI agent: FAQ
Can the bot answer DMs as well as server channels?
Yes. It answers in the channels you choose and in DMs. Discord lets bots DM members who share a server with them, unless the member has turned off DMs from server members.
Will it spam my server?
No. It only replies in channels you allow, and you can limit it to answering when mentioned, in forum posts, or when confident above a threshold you set.
Which permissions does it need?
Read and send messages, manage threads in support channels, and the message content intent so it can read questions. It does not need admin rights.
Can it use our internal docs that aren’t public?
Yes. Upload private docs or connect Notion or Google Drive, and choose which sources can be quoted in public channels versus private replies.
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