Turn Instagram DMs, comments and story replies into sales
Alltimer replies to every DM in about 4 seconds, sends a private DM to people who comment your keyword, and hands the warm ones a checkout or booking link before they scroll away.
14-day free trial · No credit card
@maya.runs
Do the Trail 2s come in a wide fit? I’m usually a 39
They do. The 39 Wide is in stock in Moss and Black. Most runners with a wide foot stay true to size in this one.
Moss please. Can it get here by Saturday?
Yes, order by 3pm today for Friday delivery. Here’s your checkout with Moss 39W already in the cart: alltimer.link/trail2-moss
Done, thank you!
Order placed · €129 · Shopify
4s
median first reply to a DM
3.2x
more conversations from comment-to-DM posts
27%
of DM threads end with a checkout link clicked
Agents on Instagram
How your AI team works Instagram.
Inbound agent
Close the sale in the DM
Answers sizing, stock and shipping questions, recommends the right product and drops a prefilled checkout link. Leads who want to talk get a call booked.
Support agent
Handle “where’s my order?” without a ticket
Looks up the order in Shopify by name or email, shares tracking, and starts an exchange when the size is wrong. Upset customers go to a human with a summary.
Outbound agent
Follow up on price-askers before the window closes
People who asked about price and went quiet get one helpful nudge within 24 hours, then move to an email sequence if they shared an address.
Capabilities
Everything you need on Instagram.
Comment-to-DM
Pick a keyword like “PRICE” or “GUIDE” on any post or reel. Everyone who comments it gets a private DM within seconds, and a public reply so others see it works.
Story replies and mentions
When someone replies to a story or tags you, the agent knows which story it was and answers in context, including the product or offer shown.
Product cards from your catalog
The agent pulls sizes, colors, stock and prices from Shopify and sends a checkout link with the right variant in the cart.
Ice breakers and quick replies
Set the tap-to-ask questions people see when they first open your DMs, and let the agent offer quick-reply buttons to move the chat along.
Works inside Meta’s messaging window
Automated replies go out within Meta’s 24-hour window. After that, the thread moves to a human with the 7-day human agent tag or to email, never to a blocked send.
Spam and troll filter
Giveaway bots, link spam and abusive comments are hidden or ignored, so your team and your analytics only see real people.
The platform
The only AI customer agent platform your business needs.
Find leads, run outreach, answer every conversation and resolve support, with your CRM, inbox and agents in one app. On the web today, with iPhone and Android apps in private beta.
One inbox for everything
Every DM, call, email and LinkedIn reply in one place, with the agent’s work and your team’s side by side.
You stay in control
Approve drafts, set guardrails and take over any thread mid-conversation with full context.
CRM built in
People, companies, deals and meetings update themselves as agents work. Or sync to HubSpot and Salesforce.
Ready for agencies
Run every client in its own workspace under your brand, with reports and rebilling included.
Setup
Live on Instagram in minutes.
- 1
Connect your professional account
Log in with Instagram (Business or Creator account) and approve message access. No Facebook Page workaround needed.
- 2
Add your catalog and links
Connect Shopify or paste your site, and add your booking link. The agent learns your products, shipping and returns policy.
- 3
Pick your comment keywords
Choose which posts and keywords trigger a DM, write the first message or let the agent draft it, and go live.
Integrations
Plugs into the tools you already run on.
Agents read from and write to your store, calendar, CRM and helpdesk, so the work is done, not just discussed.
- HubSpot
- Salesforce
- Calendly
- Cal.com
- Google Calendar
- Slack
- Zapier
- Gmail
Shopify
Stripe
Zendesk- 100+via API & webhooks
Mobile apps · private beta
Run your business from your pocket.
Alltimer for iPhone and Android puts your whole AI team on your phone. See what every agent is doing, approve what matters and take over any conversation, wherever you are. Join the private beta for early access.
Every conversation, live
Watch your agents work across every channel and jump in with one tap.
Approve from anywhere
Discounts, refunds and first emails wait for your thumbs-up, not your laptop.
Know the moment it lands
Push alerts for booked meetings, closed sales and handoffs that need you.
Daniel Kim
Front Desk is replying…
Can we start the pilot on Monday?
Absolutely. I've set it up for Monday and sent the invite to your team.
Draft · 12% discount
Offer 12% off annual? Over your 10% limit.
FAQ
Instagram AI agent: FAQ
Is an AI DM agent allowed by Instagram’s rules?
Yes. Alltimer uses Meta’s official Instagram messaging API, the same one Meta approves for business tools. It replies to people who message, comment or react to your stories, and it respects the 24-hour automated messaging window. It never sends cold DMs to people who have not engaged with you.
Do I need a business account?
You need an Instagram professional account, either Business or Creator. Switching from a personal account is free and takes about a minute in the Instagram app.
How does comment-to-DM work?
Instagram allows one private reply to each comment, sent within 7 days. Alltimer sends it within seconds of the comment, so the person is still on the post when the DM arrives.
What happens after the 24-hour window?
Automated messages stop. If the conversation needs more, a teammate can reply for up to 7 days using Meta’s human agent tag, and Alltimer can continue by email or SMS if the customer shared their details.
Can my team still reply from the Instagram app?
Yes. Replies from the app show up in the Alltimer inbox, and the agent pauses on any thread where a human jumps in.
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