@glowskin.co
Instagram DM
is the vitamin C serum back in stock? 🙏
Yes, restocked this morning! Want me to drop a checkout link for the 30ml or 50ml?
50ml pls!!
Checkout link sent · $58
AlltimervsIIntercom FinThe Intercom Fin alternative that sells as well as it supports
Fin is a strong support agent when your team lives in Intercom. Alltimer resolves support with citations and actions too, then qualifies buyers, sends checkout links and runs outbound from the same app.
14-day free trial · No credit card
Scope
Alltimer
Support, inbound sales and outbound prospecting in one app with one inbox.
Intercom Fin
Customer support, working best inside the Intercom helpdesk.
Pricing
Alltimer
Predictable plans. Resolving more conversations does not raise your bill.
Intercom Fin
Charged per resolution, on top of Intercom seats.
Selling
Alltimer
Qualifies leads, recommends products, sends Shopify and Stripe checkout links and books meetings.
Intercom Fin
Built to resolve support questions rather than close sales.
The bottom line
Choose Fin if you are committed to the Intercom helpdesk and only need support deflection. Choose Alltimer if you want one AI team that handles support, inbound sales and outbound prospecting across DMs, iMessage, email and phone, without per-resolution bills that grow every time the agent does its job. You get grounded answers and real actions, plus a CRM, white-label agency workspaces and a pipeline engine Fin does not try to be.
Feature by feature
Alltimer vs Intercom Fin, side by side.
Intercom Fin is an AI support agent built for the Intercom helpdesk. Here is how it stacks up against an AI team that covers outbound, inbound and support.
FeatureAlltimerIntercom Fin
AlltimerIntercom FinChannels
Web chat and emailYesYes
Instagram, WhatsApp and MessengerYesVia Intercom channels
iMessage, Telegram and DiscordYesNot listed
AI voice agentsInbound and outboundInbound support
Outbound
Prospect database and cold sequencesYesNo
LinkedIn and AI call outreachYesNo
Inbound & support
Grounded answers with citationsYesYes
Actions: order lookup, refunds, reschedulingYesYes
Lead qualification and meeting bookingYesLimited
Checkout and payment links in chatYesLimited
Platform
Works without a separate helpdeskYesBest inside Intercom
Built-in sales CRM with pipelineYesHelpdesk contacts
Pricing modelPredictable plansPer resolution
iOS and Android appsYesYes
Agencies
White-label client workspaces with rebillingYesNo
The platform
The only AI customer agent platform your business needs.
Find leads, run outreach, answer every conversation and resolve support, with your CRM, inbox and agents in one app. On the web today, with iPhone and Android apps in private beta.
One inbox for everything
Every DM, call, email and LinkedIn reply in one place, with the agent’s work and your team’s side by side.
You stay in control
Approve drafts, set guardrails and take over any thread mid-conversation with full context.
CRM built in
People, companies, deals and meetings update themselves as agents work. Or sync to HubSpot and Salesforce.
Ready for agencies
Run every client in its own workspace under your brand, with reports and rebilling included.
Why teams switch from Intercom Fin
Five reasons it’s an easy call.
No bill that grows with every answer
Per-resolution pricing means a good month costs more. Alltimer plans are predictable, so you can let the agent handle everything it can.
Support that also sells
When a support chat turns into "do you have this in blue?", Alltimer recommends the product and sends a Shopify or Stripe checkout link in the same thread.
Every channel customers actually use
Instagram DMs, WhatsApp, iMessage, Telegram, Discord, SMS, email, web chat and phone calls all land in one inbox with one history per customer.
Outbound in the same app
The outbound agent finds verified contacts, writes a personalised first line for each and runs email, LinkedIn and AI call sequences. Fin does not cover prospecting.
No helpdesk lock-in
Alltimer has its own inbox, CRM, tasks and analytics, and still syncs to HubSpot, Salesforce and Zendesk if you keep them.
Your AI team
One app. Three agents. Every conversation.
Where Intercom Fin covers one part of the job, Alltimer gives you a full AI team that shares one inbox, one memory and one CRM.
Outbound agent
Fills your pipeline
Finds the right people in 250M+ contacts and works email, LinkedIn, AI calls and SMS until a meeting is booked.
Inbound agent
Answers every lead in seconds
Replies on Instagram, WhatsApp, iMessage, web chat and the phone, qualifies and books, day and night.
Support agent
Resolves, not deflects
Answers from your docs with citations, looks up orders, issues refunds and hands off cleanly when it should.
Channels
Meet them where they already are.
Native on every channel your customers and prospects use, from Instagram DMs to phone calls to LinkedIn. Same memory, same voice, wherever the conversation moves.
Nomad Fitness
WhatsApp Business
do you have trial classes this week?
We do! Thu 7pm HIIT or Sat 9am Strength. Which works? I'll reserve a spot 💪
saturday
Booked Sat 9:00 · reminder set
Coastal Cafés
Messenger
do you take bookings for 8 on friday?
We do. I can hold a table for 8 at 7:00 or 8:30pm on Friday. Which suits?
7 please
Table booked · Fri 7:00pm
Bloom Dental
iMessage
need to move my cleaning, anything next week?
Sure. Tuesday 9:30am or Thursday 4pm are open with Dr. Lee.
thursday works
Rescheduled · Thu 4:00pm
Trail Supply
Telegram
where's my order #5120?
It left the warehouse this morning and arrives Thursday. Here's the tracking link.
thanks!
Tracking sent · ticket closed
support
Discord server
mika today 4:12 PM
my license key isn't activating :(
Alltimer APP
Found it. Your key was tied to an old email. I've re-issued it and sent a fresh one to your inbox ✅
Key re-issued · resolved
yourbrand.com
Live chat
Do you work with HubSpot?
Yes. People, deals and meetings sync to HubSpot as agents work. Want to try it free for 14 days?
yes please
Trial started · logged in CRM
Re: Pricing for 40 seats
Email · sales inbox
Hi Dana, for 40 seats you'd land on our Business plan. I've attached a quote and held Thursday 2pm if you'd like a walkthrough with our team.
Quote-40seats.pdf
Replied in 8s
Marco Ruiz
LinkedIn · Head of Sales, Fieldly
Hi Marco, saw Fieldly is hiring four SDRs. Worth a look at how teams cover outbound without adding headcount?
Sure, send over a couple of times
Thursday 2pm or Friday 10am?
Call booked · Thu 2:00pm
Incoming call
Qualifying lead · 0:42
“We run three locations and need the front desk covered after hours.”
“Perfect. I've booked your demo for Tuesday at 11am and texted you the invite.”
Demo booked · Tue 11:00am
+1 (415) 555-0198
SMS
Hi Sam! Reminder: your consult is tomorrow at 10am. Reply 1 to confirm, 2 to reschedule.
1
Confirmed · no-show risk down
Instagram · WhatsApp · Messenger · iMessage · Telegram · Discord · Live chat · Email · LinkedIn · Voice · SMS. One team behind all of them.
Under the hood
Built to sound human and act like your best rep.
One memory across every channel, answers grounded in your data, real actions in your tools and a clean path to a person when it matters.
Every channel, one inbox
DMs, calls, emails and LinkedIn replies land in one stream, with the full history of every customer.
Grounded, never guessing
Answers come from your site, docs and catalog, with the source cited. If it isn’t in your data, it says so.
Handoffs without the awkward bit
Your team takes over mid-thread with a summary. The customer never repeats themselves.
On at 3am, Sundays and holidays
The 9pm Instagram DM gets the same instant answer as the 9am call. Every hour, every day.
Does the work, not just the talking
Books meetings, sends payment links, issues refunds and updates your CRM in the tools you already use.
Fluent in 95+ languages
Customers write in their language and get a native reply in your brand voice, on text and voice.
Switching
Move from Intercom Fin in an afternoon.
- 1
Point it at your help center
Add your help center URL, docs and product catalog. Alltimer indexes them and cites the source in every answer.
- 2
Connect channels and actions
Install the web chat snippet, connect email, WhatsApp and Instagram, and link Shopify, Stripe or your order system for lookups and refunds.
- 3
Replay past tickets, then go live
Run last month's tickets through the playground, set guardrails and approvals, and switch on. Handoffs arrive in your inbox with a summary.
Mobile apps · private beta
Run your business from your pocket.
Alltimer for iPhone and Android puts your whole AI team on your phone. See what every agent is doing, approve what matters and take over any conversation, wherever you are. Join the private beta for early access.
Every conversation, live
Watch your agents work across every channel and jump in with one tap.
Approve from anywhere
Discounts, refunds and first emails wait for your thumbs-up, not your laptop.
Know the moment it lands
Push alerts for booked meetings, closed sales and handoffs that need you.
9:41
WhatsApp
Daniel Kim
Front Desk is replying…
Can we start the pilot on Monday?
Absolutely. I've set it up for Monday and sent the invite to your team.
Draft · 12% discount
Offer 12% off annual? Over your 10% limit.
ApproveEdit
FAQ
Alltimer vs Intercom Fin: FAQ
Can Alltimer resolve support tickets as well as Fin?
Alltimer answers from your docs with citations, takes actions like order lookups, refunds and rescheduling, and hands off to a human with a summary when it should. Teams see 82% of conversations resolved without a human.
Do I need to leave Intercom to use Alltimer?
No. You can run Alltimer on the channels Intercom does not cover first, or move fully. Alltimer includes its own inbox and CRM, so a separate helpdesk is optional.
How is Alltimer priced compared to Fin?
Alltimer uses predictable plans rather than a fee per resolution. Every plan starts with a 14-day free trial and no credit card.
Which languages does Alltimer support?
Alltimer agents reply in 95+ languages and match the customer's language automatically, using the same knowledge base.
Can Alltimer answer phone calls?
Yes. Alltimer answers support and sales calls with natural AI voices and can place outbound calls, with transcripts logged to the customer record.