Every channel, one inbox
DMs, calls, emails and LinkedIn replies land in one stream, with the full history of every customer.
🛎️AI agents for hotels, restaurants and venues
Answer every guest, in their language, at any hour
Alltimer takes reservation requests, handles changes and special requests, answers calls during the dinner rush and invites past guests back, on WhatsApp, Instagram, phone and email.
14-day free trial · No credit card
InstagramInstagram
Inbound agent
@tasha.events
Hi, do you do private dining? Looking at a birthday dinner for about 20 in March
We do. Our private room seats up to 24, with set menus from ÂŁ65 a head. Which date in March are you thinking?
Saturday the 14th
The 14th is available. I’ve sent the menus and a hold form with a £200 deposit link. Sam from our events team will call you tomorrow to finalise details.
Event held · £200 deposit link sent
The problem
What’s costing hospitality businesses today.
The phone rings during service
Calls about tables and opening hours come in exactly when your team is busiest. Missed calls become empty covers.
Guests write in many languages
International guests message in Spanish, German or Japanese, and a slow or unclear reply makes them book elsewhere.
Event enquiries get lost
Private dining, weddings and group bookings are your highest-value enquiries, and they sit in a shared inbox for days.
Outbound agent
Bring past guests back
Closer invites past guests back for off-season offers, anniversaries and events, asks for reviews after a stay or meal, and follows up on event quotes.
- Off-season and midweek offers to past guests
- Review requests after checkout or dinner
- Follow-up on wedding and event quotes
EmailEmail
Outbound agent
Claire & James · stayed last October
Hi Claire, it’s been a year since your anniversary stay at Harbour House. We’re offering returning guests a free dinner for two with any 2-night stay in November. Interested?
Oh lovely! Is the sea view room available the weekend of the 15th?
Yes, the Sea View King is free Nov 15–17 at £210 a night, dinner included. Shall I hold it for you?
Yes please book it
Repeat stay booked · 2 nights
Inbound agent
Take reservations and event enquiries
Front Desk answers calls, Instagram and WhatsApp, checks availability, takes reservations and deposits, and qualifies private events before passing them to your events team.
- Answers calls in a natural voice during service
- Takes reservations and deposit payments
- Qualifies event date, guest count and budget
InstagramInstagram
Inbound agent
@tasha.events
Hi, do you do private dining? Looking at a birthday dinner for about 20 in March
We do. Our private room seats up to 24, with set menus from ÂŁ65 a head. Which date in March are you thinking?
Saturday the 14th
The 14th is available. I’ve sent the menus and a hold form with a £200 deposit link. Sam from our events team will call you tomorrow to finalise details.
Event held · £200 deposit link sent
Support agent
Handle changes and requests in any language
Help Desk changes reservations, answers questions about parking, check-in and allergies from your guides, and replies in the guest’s own language.
- Changes and cancellations within your policy
- Answers from your house guide and menus
- Replies in 95+ languages
WhatsAppWhatsApp
Support agent
LucĂa G. · booking #HH-2291
Hola, Âżpodemos llegar un dĂa más tarde? Nuestro vuelo cambiĂł al jueves.
Hola LucĂa, claro. He cambiado tu reserva: llegada el jueves 12 y salida el domingo 15, misma habitaciĂłn. El precio baja a 420 €.
Perfecto. ÂżHay parking?
SĂ, tenemos parking privado por 15 € al dĂa. Te lo he añadido a la reserva para que tengas plaza al llegar.
Reservation changed · parking added
Results
What hospitality teams see.
35%
of restaurant calls go unanswered during service
95+
languages answered by the same agent
2.6Ă—
faster replies to private event enquiries
The platform
The only AI customer agent platform your business needs.
Find leads, run outreach, answer every conversation and resolve support, with your CRM, inbox and agents in one app. On the web today, with iPhone and Android apps in private beta.
One inbox for everything
Every DM, call, email and LinkedIn reply in one place, with the agent’s work and your team’s side by side.
You stay in control
Approve drafts, set guardrails and take over any thread mid-conversation with full context.
CRM built in
People, companies, deals and meetings update themselves as agents work. Or sync to HubSpot and Salesforce.
Ready for agencies
Run every client in its own workspace under your brand, with reports and rebilling included.
Fits your stack
The channels and tools you already use.
Your agents work where your customers are and write back to the systems you run on.
WhatsAppWhatsAppInstagramInstagramVoiceVoiceEmailEmailWeb chatWeb chatMessengerMessengerSMSSMS
StripeSquareGoogle CalendarHubSpotZapierSlack
Under the hood
Built to sound human and act like your best rep.
One memory across every channel, answers grounded in your data, real actions in your tools and a clean path to a person when it matters.
Grounded, never guessing
Answers come from your site, docs and catalog, with the source cited. If it isn’t in your data, it says so.
Handoffs without the awkward bit
Your team takes over mid-thread with a summary. The customer never repeats themselves.
On at 3am, Sundays and holidays
The 9pm Instagram DM gets the same instant answer as the 9am call. Every hour, every day.
Does the work, not just the talking
Books meetings, sends payment links, issues refunds and updates your CRM in the tools you already use.
Fluent in 95+ languages
Customers write in their language and get a native reply in your brand voice, on text and voice.
Mobile apps · private beta
Run your business from your pocket.
Alltimer for iPhone and Android puts your whole AI team on your phone. See what every agent is doing, approve what matters and take over any conversation, wherever you are. Join the private beta for early access.
Every conversation, live
Watch your agents work across every channel and jump in with one tap.
Approve from anywhere
Discounts, refunds and first emails wait for your thumbs-up, not your laptop.
Know the moment it lands
Push alerts for booked meetings, closed sales and handoffs that need you.
9:41
WhatsApp
Daniel Kim
Front Desk is replying…
Can we start the pilot on Monday?
Absolutely. I've set it up for Monday and sent the invite to your team.
Draft · 12% discount
Offer 12% off annual? Over your 10% limit.
ApproveEdit
FAQ
AI agents for hospitality: FAQ
Can it answer the phone at a busy restaurant?
Yes. The voice agent answers in a natural voice, takes and changes reservations, answers questions about hours, menus and parking, and transfers to staff when a guest asks.
Can it take deposits?
Yes. The agent sends a Stripe or Square payment link for deposits on large tables, private dining, events and room holds.
How does it handle allergies and dietary requests?
It answers from the allergen and menu information you provide, adds requests to the reservation notes, and flags serious allergies to your team so the kitchen confirms directly.
Does it work for hotels with several properties?
Yes. Each property gets its own knowledge, availability and team, and guests are routed to the right one automatically.